Hotel Features & Services

The Artisan Boutique Hotel offers the following services:

  • Tour desk
  • Free luggage storage
  • 24 hour reception
  • Motorbike/bicycle parking
  • Laundry service
  • Free local phone calls (Hanoi)
  • Motorbikes and bicycles for rent
  • Currency exchange
  • Elevator
  • Pick up service from airport/train station/bus station

Airport transfer price:

Type of vehicle Price per trip (USD)
4-seater car US$ 18
7-seater car US$ 25
16-seater van US$ 30
25-seater coach US$ 50
  • All vehicles are new, air-conditioned and in good condition
  • The hotel personnel holding a placard with the guest’ name on will wait at the airport terminal for the guest’s arrival
  • Prices are inclusive of all tolls

Room features

We have equipped our rooms with your comfort, convenience and security in mind, so all rooms come with:

  • FREE Wireless internet access with a laptop in room
  • Complimentary snacks and complimentary mineral water
  • Two-way air-conditioning
  • LCD satellite TV
  • Minibar
  • Private bathroom
  • Hot shower
  • Safety box
  • Comfy beds
  • Toiletries
  • Hair-dryer


  • Check-in time is at 14.00. Earlier check-in can be arranged at request
  • Check-out time is at 12.00 (noon)
  • Price includes Buffet breakfast, taxes and service charge
  • Payments made by Master, Visa, JCB credit card are surcharged 2%